• Full-Time Service Technician

    Lakes Region Computer
    Job Description

    Lakes Region Computer Full-Time Tech Position

    Busy IT services company is looking for an experienced Technician. We are seeking a bright

    and highly motivated individual to join the tech service team. Candidates must demonstrate a

    highly professional demeanor and possess excellent organizational, problem-solving,

    communication, troubleshooting and interpersonal skills. Successful candidates must also be

    exceptional team players with a strong technical aptitude, positive attitude with a desire to

    provide a high level of customer service.


    Responsibilities:

    ? Provide end-user support including remote users, home offices, and central location.

    ? Support and deploy desktop and server hardware and software, printers, etc.

    ? Manage provisioning of accounts and access for various network and business systems.

    ? Provide timely responses to IT requests via phone, e-mail, or in person.

    ? Review daily task priorities to address overdue tasks and escalate as necessary.

    ? Plan, execute, and implement various infrastructure and business system projects.


    Experience and Required Skills:

    ? Strong communication skills with a desire to provide outstanding customer service.

    ? Strong hardware & software troubleshooting skills.

    ? Proficient in MS operating systems, Windows 7, Windows 8 Windows 10.

    ? Mac OSX operating systems and hardware a plus

    ? Hardware knowledge; laptops, desktops

    ? Desktop setup, support, testing, upgrades, troubleshooting and repair

    ? PC/server migrations and special hardware implementations

    ? Ability to provide Help Desk support for MS Office applications.

    ? Multi-tasking capabilities and ability to thrive in a fast-paced environment.
     

    Education and other Requirements

    ? Minimum A+ certification or equivalent work experience.

    ? Experience in common office computer programs such as MS Office and e-mail

    applications

    ? Demonstrate ability to communicate orally and in writing in a clear concise manner.

    ? Knowledge of networking and mail standards.

    ? Multi-tasking and ability to thrive in a fast-paced environment.

    Compensation: Based on experience

    Send resume to tsawyer@lakesregioncomputer.com

    Contact Information
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