Lakes Region Computer Full-Time Tech Position
Busy IT services company is looking for an experienced Technician. We are seeking a bright
and highly motivated individual to join the tech service team. Candidates must demonstrate a
highly professional demeanor and possess excellent organizational, problem-solving,
communication, troubleshooting and interpersonal skills. Successful candidates must also be
exceptional team players with a strong technical aptitude, positive attitude with a desire to
provide a high level of customer service.
? Provide end-user support including remote users, home offices, and central location.
? Support and deploy desktop and server hardware and software, printers, etc.
? Manage provisioning of accounts and access for various network and business systems.
? Provide timely responses to IT requests via phone, e-mail, or in person.
? Review daily task priorities to address overdue tasks and escalate as necessary.
? Plan, execute, and implement various infrastructure and business system projects.
Experience and Required Skills:
? Strong communication skills with a desire to provide outstanding customer service.
? Strong hardware & software troubleshooting skills.
? Proficient in MS operating systems, Windows 7, Windows 8 Windows 10.
? Mac OSX operating systems and hardware a plus
? Hardware knowledge; laptops, desktops
? Desktop setup, support, testing, upgrades, troubleshooting and repair
? PC/server migrations and special hardware implementations
? Ability to provide Help Desk support for MS Office applications.
? Multi-tasking capabilities and ability to thrive in a fast-paced environment.
Education and other Requirements
? Minimum A+ certification or equivalent work experience.
? Experience in common office computer programs such as MS Office and e-mail
? Demonstrate ability to communicate orally and in writing in a clear concise manner.
? Knowledge of networking and mail standards.
? Multi-tasking and ability to thrive in a fast-paced environment.
Compensation: Based on experience
Send resume to firstname.lastname@example.org